Everything You Need to Know About Sitecore SAP Integration

Written on 18.

Connecting your customer experience directly to the heart of your organizations business systems is something that takes care and thought.  By the end of this article you'll know how to approach integrating Sitecore and SAP.

5 minute read

Sitecore SAP Integration Team

First - What is the combination of SAP and Sitecore?

This question, while super important at the implementation level, is less important at the planning level because a number of the integration patterns are very similar if not the same.  For example integrating Sitecore Order Cloud to SAP ECC is very much the same approach as integrating it into SAP CRM.  Conversely when integrating content solutions like Sitecore CMS, Sitecore XM or Sitecore DAM type into SAP the patterns are very similar.

Now let’s take a look at factors to consider and approaches.

How to Integrate SAP and Sitecore

This video walks you through the steps of how to set up and configure an SAP Sitecore integration using the best practices described in this article.

The Business Case for SAP Sitecore Integration

Integrating Sitecore and SAP can offer a range of benefits for businesses, such as streamlined business processes, improved customer experience, and increased efficiency. Here's what you need to know about integrating Sitecore and SAP:

Integration Options: There are several integration options available for Sitecore and SAP, including using pre-built connectors from Put It Forward or developing custom integration solutions. Sitecore offers an out-of-the-box SAP connector through Put It Forward which are highly tuned to the integration scenario while SAP offers various integration options, such as SAP Cloud Platform Integration or SAP Process Integration which are more build your own type.

Benefits of Sitecore and SAP Integration: Integrating Sitecore and SAP can offer a range of benefits, including improved customer experience through personalized content, streamlined business processes by automating data exchange between systems, and increased efficiency by eliminating manual data entry and reducing errors.

Use Cases for Sitecore and SAP Integration: Sitecore and SAP integration can be used in a variety of business scenarios, such as synchronizing customer and product data, integrating e-commerce platforms with order management systems, automating inventory and order management, and enabling real-time data exchange.

Best Practices for Sitecore and SAP Integration: To ensure successful Sitecore and SAP integration, it is important to follow best practices, such as defining clear integration goals, ensuring data quality, establishing data governance policies, securing data transfer, and testing the integration.

Sitecore and SAP Integration Challenges: Integrating Sitecore and SAP can be complex and challenging, as both systems have their own unique data models and integration points. Additionally, data mapping and transformation can be difficult, and custom development may be required to meet specific integration requirements.

Sitecore and SAP Integration Partners: Many IT service providers specialize in Sitecore and SAP integration and can help businesses develop custom integration solutions to meet their specific requirements.

In conclusion, integrating Sitecore and SAP can provide significant business benefits, but it is important to approach the integration with a strategic mindset and follow best practices to ensure success. Working with experienced integration partners can also help businesses to overcome the technical challenges of integrating these systems.

How to Plan for SAP Sitecore Integration

Planning for SAP integration requires a well-defined strategy that considers your business goals, IT architecture, and the requirements of your SAP system. Here are some steps to help you plan for SAP integration:

Define your Integration Goals: Clearly define your integration goals and what you hope to achieve from integrating SAP with other systems. This will help you to identify the specific use cases for integration and define the scope of the project.

Assess your Current IT Architecture: Assess your current IT architecture and identify the systems, data sources, and applications that need to be integrated with SAP. This will help you to identify any potential integration challenges and ensure that your integration plan is aligned with your overall IT strategy.

Identify Data Requirements: Identify the data requirements for the integration project, including the data objects, fields, and data types that need to be exchanged between systems. This will help you to identify any data quality or governance issues that need to be addressed and ensure that the data exchange is secure.

Choose Integration Approach: Choose the integration approach that is best suited for your specific requirements, considering factors such as the complexity of the integration, the systems that need to be integrated, and your technical expertise.

Select Integration Tools: Select the integration tools that are required to implement the integration, such as middleware or integration platforms. These tools will help you to connect SAP with other systems and automate the data exchange between them.

Develop an Integration Plan: Develop a comprehensive integration plan that outlines the integration steps, timelines, and resources required to complete the integration project. This will help you to manage the integration process effectively and ensure that it is delivered on time and within budget.

Test and Monitor the Integration: Test the integration thoroughly to ensure that it is working as expected and monitor it regularly to identify any issues or performance problems. This will help you to ensure that the integration remains stable and meets your business requirements over time.

Planning for SAP Sitecore integration requires a comprehensive approach that considers your business goals, IT architecture, and specific requirements for data exchange. By following the above steps, you can develop a successful integration strategy that delivers value to your organization.

How to Use a Pre-built Connector for SAP Sitecore Integration

Using a pre-built connector with SAP and Sitecore can help simplify the integration process, reduce development time, and ensure that the integration is built using industry-standard best practices. Here are some steps to follow when using a pre-built connector with SAP:

Choose the Right Connector: Choose the pre-built connector that is best suited for your specific requirements. Different connectors may support different integration scenarios, so make sure that you select a connector that supports the integration use case that you need.

Install and Configure the Connector: Install and configure the connector according to the vendor's instructions. The installation process may involve downloading and installing software components, configuring connectivity settings, and setting up authentication and security options.

Map Data and Business Logic: Map the data and business logic between your SAP system and the system that you are integrating with. This may involve configuring data mappings, setting up field-level transformations, and defining the data flow between systems.

Test the Integration: Test the integration thoroughly to ensure that it is working as expected. This may involve testing data exchange, system performance, and error handling, and validating that the integration meets your business requirements.

Monitor and Manage the Integration: Monitor the integration regularly to identify any issues or performance problems. This may involve setting up alerts and notifications, managing system logs and monitoring data flow, and troubleshooting any errors that occur during integration.

Update the Connector: Stay up-to-date with any updates or patches for the connector, and apply them as necessary to ensure that the integration remains stable and secure over time.

Using a pre-built connector with SAP from Put It Forward can significantly help simplify the integration process and ensure that the integration is built using best practices. By following the above steps, you can successfully integrate your SAP system with other systems using a pre-built connector.

Working With Multiple SAP and Sitecore Environments.

Working with multiple SAP environments is going to be a reality in many cases beyond just foundational tiers of dev, QA, pre-prod and production. Considering that many organizations have regional and departmental SAP systems that will need to synchronize data and processes across different environments. Here are some best practices to help you manage multiple SAP environments effectively:

Define Environment Strategy: Define a clear environment strategy that outlines the purpose and usage of each SAP environment. This may include development, testing, staging, and production environments, each with their specific roles and access levels.

Set Up a Release Management Process: Set up a release management process that ensures that changes are deployed consistently and predictably across all environments. This process may include code reviews, testing, and approvals, and should ensure that changes are tested and verified before being released to production.

Use a Single Source of Truth: Use a single source of truth for data, configuration, and customizations across all environments. This may involve using a version control system or a centralized repository for storing data and configuration files.

Automate Deployment: Automate deployment of changes across environments using scripts, automation tools, or integration platforms. This will help ensure that deployments are consistent, repeatable, and reduce the risk of human errors.

Establish Communication Channels: Establish clear communication channels between teams working on different SAP environments. This may include setting up regular status meetings, sharing progress reports, and using collaboration tools to keep everyone informed.

Plan for Disaster Recovery: Plan for disaster recovery by setting up backups and failover procedures for each environment. This will help you recover quickly in case of system failures or other unexpected events.

In summary, working with multiple SAP environments requires a well-defined strategy that includes release management, automation, and communication best practices. By following the above steps, you can manage multiple SAP environments effectively and ensure that changes are deployed consistently and predictably across all environments.

To make SAP Sitecore come to life for you and talk to a real person about what this can all mean you can find many resources on our blog or contact us directly.  

Sitecore Integration

Solution Info

Information on the Sitecore integration offering.  

Sitecore XM Integration

Blog Article

How to integrate Sitecore XM across the enterprise.

SAP Integration

Solution Info

Information on the SAP integration offering.

Elsa Petterson

About Author
Elsa Petterson

Partner success manager that specializes in connecting her work with finding new ways on how to effectively engage customers, understand their preferences, communicate faster, and close new deals. She has been expanding her expertise at Put It Forward since 2016. Passionate about data automation, integration, and predictive analytics for revenue generation, Elsa is an expert in finding solutions that help organizations operate effectively in marketing, finance, sales, and other departments.

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