Govern What Your AI Does. Not Just What It Says.
Connect enterprise data and applications, apply decision intelligence, and execute work across systems through one governed platform.
Put It Forward brings integration, orchestration, automation, analytics, and AI agents into the same operating environment. Decisions move into action with defined permissions, human intervention, traceable execution, and measurable outcome, without replacing the systems your business already runs.
SOC 2 and ISO 27001. No per-action fees. Start with one process and expand on the same platform.
Built for enterprise workflows that span systems, teams, and control requirements.
HOW PUT IT FORWARD WORKS
From Enterprise Context to Governed Action
Business outcomes do not come from a model, agent, workflow, or integration operating alone. Put It Forward connects the context, decision, and execution path so work can move across systems under defined controls, and the result can be measured.
1. Connect the context
Bring together the applications, events and data required to understand what is happening across the business.
2. Make the decision
Apply business rules, analytics and predictive models to determine the next best action, exception or escalation.
3. Orchestrate the work
Route the decision across applications, workflows, agents and human approvals using shared process logic.
4. Govern execution
Apply permissions, guardrails, cost controls, audit trails and escalation rules as the work runs.
5. Measure the outcome
Connect each action to operational, customer, revenue or cost results so teams can improve the next decision.
One Platform for the Work Between Your Systems
Put It Forward combines the capabilities required to understand, decide, and act across the enterprise. They share the same context, process logic, and governance instead of operating as disconnected tools.
Integration and Operational Context
Connect enterprise applications, data sources, and events so decisions and workflows operate with current cross-system context not isolated records.
- Connect cloud, on-premises and hybrid systems.
- Standardize and synchronize data across business applications.
- Trigger workflows from changes, events and exceptions.
Decision Intelligence
Combine analytics, predictive models and business rules to identify risk, opportunity and the next action while there is still time to change the outcome.
- Surface pipeline gaps, churn risk, operational variance and other business signals.
- Apply reusable decision models and organization-specific logic.
- Put intelligence into the workflow where action occurs.
Orchestration and Automation
Coordinate end-to-end work across applications, teams, automated steps, and approvals using one shared process model.
- Orchestrate multi-system processes and cross-functional workflows.
- Manage exceptions, approvals, and human handoffs.
- Automate deterministic work where consistency matters.
- No-code across your full stack: pre-built connectors for CRM, ERP, HCM, ITSM, and 600+ enterprise systems
Agents and Human Work
Deploy AI agents where autonomy creates value, use agent-assisted workflows where judgment matters, and preserve deterministic execution where the process requires it.
- Support autonomous, agent-assisted, and deterministic patterns.
- Give agents the context and approved actions required for the task.
- Escalate exceptions to people using defined thresholds and fallback paths.
AI Control Plane
Govern decisions and actions as workflows and agents execute. Apply shared permissions, guardrails, approvals, cost controls, and audit trails while connecting execution to measurable business outcomes.
- Apply permissions and guardrails during execution.
- Route high-risk or low-confidence actions for human approval.
- Set escalation, fallback, and exception-handling rules.
- Track agent and workflow activity, cost, and outcomes.
- Maintain an auditable record of decisions and actions.
Connect enterprise applications, data and events without replacing the systems of record your teams already depend on.
Enterprise-Ready Foundation
Security controls, predictable platform economics, and deployment options designed for enterprise operating requirements.
Supports runtime controls, human intervention, and decision records that may contribute to an organization’s governance program. Applicability depends on the use case and deployment. More security info.
EVALUATE THE OPERATING MODEL
The Difference Is How the Capabilities Work Together
Point tools can solve individual integration, automation, analytics, agent, or governance requirements. Put It Forward connects those capabilities through shared context, process logic, and runtime controls so the complete decision and execution path can be managed as one operating system.
| Evaluation Area | Disconnected point-tool approach | Put It Forward |
|---|---|---|
|
Enterprise context
|
Data and application context must be assembled across separate tools and pipelines.
|
Integration and operational context are available to decisions, workflows and agents on the same platform.
|
|
Decision intelligence
|
Analysis may identify a risk or opportunity without controlling what happens next.
|
Analytics, predictive models and business rules can trigger the next workflow, agent action or approval.
|
|
Process execution
|
Work is handed between separate automation, workflow and integration products.
|
Orchestration coordinates applications, automated steps, agents and human approvals through shared process logic.
|
|
Runtime control
|
Governance evidence may be reconstructed across multiple logs and administrative systems.
|
Permissions, guardrails, approvals, escalation rules and audit trails are applied to supported execution through the platform.
|
|
Outcome measurement
|
Technical activity and business results are often measured separately.
|
Actions can be connected to operational, customer, revenue and cost outcomes in the same operating environment.
|
|
Commercial model
|
Some platforms meter individual automated or agent actions.
|
Put It Forward does not charge a per-action fee.
|
SEE THE PLATFORM AT WORK
Turn Revenue Signals Into Coordinated Action
Revenue Intelligence connects customer, pipeline, engagement, billing and service context across the revenue lifecycle. It identifies risk and opportunity, determines the next action, coordinates the response across systems and teams, and measures what happens next.
The Revenue Agent capabilities can support specific motions such as Pipeline Gap and Churn Early Warning inside the broader Revenue Intelligence solution.
What Could This Process Be Worth?
Estimate the cost, capacity and potential return of connecting and automating the process you are evaluating.
CUSTOMER AND ANALYST PERSPECTIVE
From Platform Capability to Business Results
See how enterprises use Put It Forward to connect systems, operationalize decisions and coordinate work across functions, and how IDC has assessed PIF’s position in intelligent automation.
What Enterprises Put Into Operation
Customer deployments show how connected data, decision intelligence, and cross-system orchestration translate into faster execution, better visibility, and measurable business outcomes.
Sound United
"Covid was a tough time for everyone - consumers shifted the way they did everything and we had to lead - the team at Put It Forward showed us the next level in the data driven story and delivered.”
Scott Sinclair - CFO
OpenTable
"Customer 360 is a very simple challenge until you try to solve it. Put It Forward was key in helping us bring it all together.”
Lindsey Drake - Marketing Automation Specialist
Sitecore
"Put It Forward takes us where no others could - we struggled for years with an enterprise data story - this solved it across the board”
Udo Waibel - CTO
Independent Analyst Perspective
A Comprehensive Platform for Intelligent Automation
“Put It Forward is 3+ years in advance of any other technology solution in the intelligent automation space. Put It Forward offers a comprehensive capability set needed for the modern digital enterprise to succeed.”
Maureen Fleming - IDC Program Vice President
IDC’s published perspective addresses Put It Forward’s position in intelligent automation. PIF brings integration, process orchestration, predictive intelligence, automation, and governed execution together so enterprises can move from fragmented systems and isolated tasks to coordinated business outcomes.
Access all analyst research of Put It Forward in one place - including requirements for next‑generation intelligent automation platforms and why unified orchestration wins.
BUILT FOR CROSS-FUNCTIONAL OUTCOMES
One Platform. Different Priorities. Shared Execution.
Put It Forward gives technology, revenue, operations and governance leaders a common operating layer for connecting enterprise context, improving decisions and coordinating governed action across systems, teams and AI.
Connect the Enterprise Without Adding Another Silo
Bring integration, decision intelligence, orchestration, automation and AI agents into one operating environment. Work with existing systems of record while reducing point-solution sprawl and maintaining control over how decisions and actions move across the enterprise.
Outcome: Modernize cross-system execution without replacing the applications the business already depends on.
REVENUE AND CUSTOMER GROWTH
Connect CRM, marketing, customer-success, product, billing and finance context. Detect material changes in pipeline, customer health and journey progression, then coordinate the right workflow, agent action or human follow-up.
Outcome: Improve pipeline progression, retention and revenue execution with decisions tied to action.
OPERATIONS AND FINANCE
Replace disconnected handoffs with end-to-end workflows that coordinate applications, automation, agents and people. Route exceptions, approvals and follow-up while maintaining visibility into process cost, performance and business outcomes.
Outcome: Reduce manual work, shorten cycle times and improve operational control.
RISK, SECURITY AND AI GOVERNANCE
Apply permissions, thresholds, approvals, escalation rules, cost controls, and audit trails as work is executed through Put It Forward. Give business, technology, and risk teams a shared way to manage how governed workflows and agents operate.
Outcome: Move AI-enabled processes into operation with stronger control, accountability, and evidence.
Put It Forward Intelligent Automation Platform and AI Control Plane FAQ
Put It Forward is an enterprise platform that connects data and applications, applies decision intelligence, orchestrates work, governs execution and measures business outcomes. Integration, automation, analytics, AI agents and the AI control plane operate in the same environment, enabling teams to move from business context and decision to coordinated action.
The AI control plane governs the decisions and actions executed through Put It Forward. It applies permissions, guardrails, approval requirements, escalation paths, cost controls, and audit trails as supported workflows and agents operate, not only after an action has occurred.
It also connects execution activity to operational and business outcomes, giving technology, business and governance teams a shared view of what happened, why it happened and what result followed.
Integration platforms are primarily designed to connect systems and move data. RPA tools primarily automate defined tasks, while agent frameworks help teams build and coordinate AI agents.
Put It Forward connects these operating requirements in one platform: enterprise context, decision intelligence, process orchestration, automation, agents, human intervention and runtime controls. This allows the complete path from decision to governed execution and measurable outcome to be managed together.
No. Put It Forward connects and coordinates work across existing CRM, ERP, service, marketing, finance and other enterprise systems. Organizations can begin with one process or business outcome without replacing the systems of record their teams already use.
Put It Forward can also operate alongside existing automation investments where the required integration and execution patterns are supported.
Put It Forward maintains SOC 2 assurance and ISO/IEC 27001 certification as part of its enterprise security program. The platform also supports access controls, permissions and audit evidence across supported workflows and execution patterns.
Organizations can begin with one high-value process, decision or business outcome. The initial scope identifies the required systems, data, decision logic, workflow, controls and success measures before expanding to additional processes.
Implementation timing depends on process complexity, integration requirements, deployment model and organizational readiness. Use the stronger “days rather than months” statement only if the definition of “go live,” qualifying conditions and supporting evidence remain current.
Pricing reflects the scope and scale of the solution, including the processes, systems, deployment requirements, and services involved. Put It Forward does not charge a per-action fee, so customers are not billed each time an agent or workflow executes.
The PIF team provides a commercial configuration aligned with the required operating model and expected scale.