The time is now for operations intelligence
Best-in-class organizations dive into their internals to understand information flow, identify bottlenecks, and boost efficiency. It's in these hidden processes that an organization's true potential is found. Intelligent Operations can transform operations into well-tuned processes that improve margins, reduce costs, accelerate growth, outperform competitors, and deliver on stakeholder goals.
“By IDC, more than 70% of leading Chief Operating Officers (COOs) have planned for large investments in IoT in the next two to three years to transform their business models, processes, and products to respond to market demands and build intelligent connected."
Unlock and fix hidden and inefficient processes
Boost productivity, efficiency, and service levels! Broken business processes—marked by manual workarounds, downtime, and errors—are all too common. With the help of Put It Forward Intelligent Operations, any team can optimize information flows, address bottlenecks, and eliminate obstacles to progress.
Streamline Quote to Order (Q2O)
Quote-to-order (Q2O) is riddled with inefficient processes, resulting in errors, delays, penalties, increased costs and ultimately, a negative customer experience. Intelligent Automation streamlines the Q2O process by automating key processes to create a consistent, repeatable set of automated business processes using low-code tech.
ITOPs Do More With Less, Uncover More Possibilities
IT operations are under constant pressure to deliver more with less. Businesses are depending more than ever on IT as they turn to digital transformation to survive and compete. Automation of IT Operations - using an Intelligent Automation Platform helps any team increase efficiency within their IT departments by being able to tackle routine and automate non-value tasks.
Improve Customer Experience
Optimize your entire customer operations footprint using no-code tech to measure performance, identify opportunities, and deploy value-capturing change management, thus delivering critical operations insights and impact at scale. The Intelligent Automation Platform equipped with AI-driven tools helps to enhance CX at every point along the customer journey.
Grow operating margins with intelligence operations
Intelligent Efficiency Automation
How to realize the returns on efficiency withoperational business intelligence to support your business growth.
IDC Technology Spotlight
Connect insights with applications more quickly realize value while improving inefficiencies.
Intelligent Decision Automation
Unlock value across the enterprise with one comprehensive, scalable platform.
Why invest in Intelligent Operations?
Businesses today are constantly challenged to do more to meet stakeholders' expectations. That's why forward-looking organizations use the Operational Intelligence platform powered by Put It Forward to connect people, processes, and data to achieve operational goals. Any team can leverage the data simply by using artificial intelligence for IT operations.
“According to Gartner, Infrastructure-led disruption leads to business value, says Mark Cleary, Senior Director Analyst at Gartner. The days of risk-averse cultures are being swept away as I&O leaders recognize the value of speed and agility in managing new technology, new ways of working, and culture changes.”
Frequently asked questions about Intelligent Operations
Intelligent Operations connects people, processes and data to unlock insights at scale to help organizations compete at new levels far superior to their competition.
Businesses benefit from a balanced approach to revenue growth and cost optimization, embedding the solution into their process structure. All this is driven by unified operations, leading to increased productivity, improved efficiencies, reduced costs, and new revenue growth models.
Intelligent Operations focuses on uncovering manual non-value processes and automating these processes to create a consistent, repeatable set of automated business processes – to fully:
- Reduce costs by up to 35% through reductions in quote and order errors.
- Increase orders processed per employee by 15%.
- Reduce order cycle time by up to 35%.
- Reduce customer inquiries and collections by 20-25% initially, rising to 50% or more later.
- Increase accuracy and completeness of order data by 45-50%, rising to 90% with maturity.
- Improve visibility of customer profiles, buying patterns and promotional adoption.
- Identify up-sell and cross-sell opportunities.