Skip to main content

Why IT Organizations Invest in AI Automation

Written on 21

The last few years have seen an exponential increase in practical use cases of artificial intelligence. From self-driving cars to content creation, AI technology is taking up tasks across an array of industries and, in the process, increasing its market worth significantly.

Data from 2022 indicates that the worth of the AI market worldwide stands at $136.6 billion. It is, therefore, not surprising that a growing number of IT leaders are increasingly relying on AI automation, with 83% of business organizations claiming that they’ve prioritized AI in their growth plans.

6 minute read

ai automation

Why IT Leaders Rely on AI Automation  

The world is quickly leaving behind its antiquated business structure and embracing technology-driven automation. Artificial intelligence, robots, and automation are creating an infinite cycle of digital progress that businesses can no longer ignore if they want to survive in the coming years. AI process automation has become so ubiquitous that it's now essential for any successful enterprise; without it, many companies would simply cease to exist.

AI-enabled processes are essential for IT leaders and professionals to optimize product quality, streamline supply chains, and maximize asset use across various environments. To maximize efficiency and benefit, IT organizations are increasingly investing in AI Automation to facilitate automated operations and support their customers' adoption of these solutions.

Already, 35% of IT companies are doing this. By deploying an intelligent business execution strategy, they can accelerate development processes significantly by turbocharging the automation life cycle with AI capabilities.

Automation and AI are driving digital transformation for businesses around the world, with some experts believing that these investments could be a powerful buffer against inflation and a sure way of future-proofing enterprises.

The Future of AI-Driven Automation

Technology behemoths like Google, Apple, Microsoft, and Amazon are investing billions of dollars yearly in AI products and services. Universities have augmented their course material to include more AI content, and the U.S. Department of Defense is also playing a greater role in this space, recently announcing plans to replace some human decision-making in war. As a consequence of these and many more monumental investments, remarkable advancements that disrupt the current state of affairs will occur without any foreseeable downturn.

One of the most noteworthy goings-on in the AI and automation space in the recent past has been codeless or no code development. Low-code and no-code platforms have advanced from just aiding in specific duties to enabling a broader range of personnel to take control of business automation and develop new software applications without coding experience.

No doubt, implementing codeless development tools and AI-powered abilities will significantly improve digital transformation processes. By 2024, most companies will use codeless development tools to carry out 30% or more of their automation and AI. And by 2026, over 60% of organizations will effectively employ AI-driven features across business technology categories to optimize their outputs.

Critical Automation Capabilities For IT Professionals 

Many businesses today require IT professionals to employ automation capabilities to stay competitive. Here are some of the critical automation capabilities that are essential for modern businesses:

Natively Integrates with Data Lakes or Warehouses on Any Cloud

This capability refers to the ability of automation platforms to seamlessly integrate with data warehouses and data lakes, regardless of cloud. This enables business users to easily access and work with their data in any environment without worrying about compatibility issues.

Supports Multi-Cloud Deployment Scenarios

Modern businesses rely on multiple cloud providers to achieve their objectives. It is essential that an Ai process automation platform supports multi-cloud deployment scenarios so that IT professionals can easily deploy and manage applications across multiple clouds. This reduces the complexity and costs associated with cloud migrations.

Supports Low-Code/No-Code Model Building to Help Democratize AI

An essential aspect of modern automation is the ability to empower non-technical personnel to build sophisticated models using low or no code. This helps democratize AI by allowing business users to create powerful models without needing detailed technical expertise.

End-to-end Automation, Including Security, Governance, Monitoring

It’s essential for automation platforms to provide end-to-end security, governance, and monitoring capabilities to ensure that critical business processes are managed effectively and securely from start to finish. This includes features such as user access control, auditing and logging, and compliance enforcement for industry regulations and privacy laws like GDPR or HIPAA.

Provides a Multilingual Environment with Real-Time Collaboration Capabilities

Businesses operate globally these days, which makes it necessary for an automation platform to offer multilingual support so users can interact in the language they prefer. Additionally, AI and automation collaboration tools should be built into the platform to facilitate collaborative efforts between teams or departments within a company.

Natively Provides Easy Ingest, Prep, and Versioning of Any Form of Data   

Automation platforms must provide native capabilities around ingesting data from different sources, as well as prepping it into a usable format quickly and flexibly. Versioning tools should also be part of the solution so changes can be tracked over time.

Supports Data Visualization Natively or Through Third Party Integration

Finally, most businesses need some way of visualizing their data to glean insights from it quickly and easily. An automation platform should enable this either through its own capabilities or via third-party integrations such as Tableau or PowerBI.

Choosing the Put It Forward AI Automation

ai automation tools

Put It Forward offers business organizations the opportunity to scale their organizations with ease and explore emerging opportunities through its flexible and comprehensive data platform. Through the Put It Forward AI Automation solution, your company will be able to:

Automate operational tasks

Streamline tedious and time-consuming workflows and tasks. For instance, a customer service rep might use automated Artificial Intelligence to quickly send out an answer for any customer complaint received.

Improve customer experience

Give your customers a truly customized experience by, for instance, leveraging customer-centric teams to build a singular view of every customer. Doing this enables the teams to understand each customer and their distinct needs and offer tailored services.

Save money

Let artificial intelligence take care of the mundane tasks, so you can spend more time on activities that generate revenue. For example, a task such as data entry that would have taken an hour to complete if one of your employees was to do it manually could be quickly and efficiently done by AI automation in minutes.

Make better decisions

By utilizing Put It Forward's AI automation solution, your organization can glean and assess data in a manner that surpasses what's possible with humans. For instance, you can leverage our AI automation tools to keep track of customer purchase patterns and then base your decisions on the products to make off of this information.

Stay ahead of the competition

Unlock an edge over the competition by utilizing AI Automation insights to develop successful strategies that are effective at discerning authentic customer needs. This will, in turn, help you adjust how your business engages with those customers.

Key Take Aways

The power of AI automation is unparalleled. This technology enables businesses to do things faster, more efficiently, and with less time. With AI automation, businesses can speed up their processes by making them more personalized and tailored to the customer’s needs. Additionally, AI automation gives organizations access to large amounts of data to help them make smarter decisions. Overall, this leads to a better customer experience.

Elsa Petterson

Elsa Petterson
Partner success manager @ Put It Forward

Related articles
6 Ways Marketers Can Use Machine Learning 6 Ways Marketers Can Use Machine Learning in 2019 We already know that artificial intelligence and machine learning...

Continue reading

7 Steps to AI Closed Loop Marketing - Infographic Sometimes the best blog entry is an infographic, more pictures - less words is a good thing right? ...

Continue reading

AI For Predictive Analytics: Actionable Future Insights AI is everywhere in the modern world, from 77% of the connected devices we use every day to approximately...

Continue reading

Artificial Intelligence vs. Intelligent Automation. What's the Difference? Around the world, forward-looking organizations are embracing artificial intelligence...

Continue reading

Centralized AI - The Mind in the Middle Written by: Mark Cowan - CEO, Put It Forward May 30, 2019 Do little bits of smart make a lot of smart?  Leveraging...

Continue reading

A Conversation With ChatGPT About Intelligent Automation Written on 06 January 2023. There's much talk and interest about ChatGTP so a conversation was had...

Continue reading

Data Integration with Context Written by: Mark Cowan, CDO, Put It Forward 17 January 2019. Data integration is no longer about connecting one system or application...

Continue reading

Everything You Need to Know About Snowflake Data Integration Snowflake's data cloud solution has already been adopted by over 4,000 organizations. It's one...

Continue reading

How Householding Customer Data Unlocks Personalization At Scale Problem: Generalized messaging across customer groups where no obvious linkages exist is...

Continue reading

Leveraging API Integration as Part of Digital Transformation The digital transformation is rapidly gaining momentum in today’s world. And companies are increasingly...

Continue reading

How Put It Forward Helps to Integrate Sitecore XM Across the Enterprise Put It Forward Sitecore XM™ connectors help deliver great integrated customer experiences...

Continue reading

IT Guide: How to THRIVE in 2019 Written by:  Mark Cowan, CDO, Put It Forward 23 January 2019. We work with IT teams every day and have seen that 2019 is...

Continue reading

Intelligent Automation vs. RPA – How Do They Differ? RPA leverages software bots that mimic human activity in completing repetitive tasks like filling in digital...

Continue reading

Key Differences Between Predictive Analytics and Data Mining In the last decade, big data has become the lifeblood of business organizations across the globe....

Continue reading

Process Automation vs. Orchestration: What's the Difference? With the increasing workloads, a successful business requires more automated processes with lower human...

Continue reading

Real-Time Data Integration Best Practices and Architecture Article Summary Real-time data integration is increasingly becoming the new gold standard in data...

Continue reading

Robotic Process Automation (RPA). Benefits, Risks and Implementation Advice Today’s business environment has a tendency to go through rapid and often elusive transformations...

Continue reading

Drinking Your Own Champagne - Scaling by Automation and Smart AI Insights How to Punch Above Your Weight and Still Be Cool It’s been said that success leaves...

Continue reading

5 Keys to Successful Data Governance in Snowflake Over 4,000 organizations have adopted Snowflake's data cloud. It's a safe, easy place to externally place business...

Continue reading

10 Tips on Improving Your Big Data Analytics Are you looking to improve the amount and the reliability of your big data analytics outcome? Are you unsure of...

Continue reading

7 Reasons Why Organizations Need an Integration Solution 38% of businesses struggle with manual data coding, and 32% have issues with connecting multiple data...

Continue reading

Put It Forward’s Top Strategic Data Technology and Market Trends for 2021 Put It Forward’s Top Strategic Data Technology and Market Trends for 2021 Cross cloud...

Continue reading

Vendor Roadmaps:  What You Need To Know Written by:  Mark Cowan, CDO, Put It Forward 22 January 2019. The more information you can get about vendor intentions,...

Continue reading

What Is a Data Platform? In an enterprise, seeing and storing data is not enough; understanding it is the key to extracting insights that can increase business...

Continue reading

What Is Data Integration? In our modern age, few things are as valuable as access to the right data at the right time. Data access and integration have given...

Continue reading

What is Predictive Analytics: Benefits, Types and Tools Made Easy  Executive Summary Predictive analytics uncover and unlock meaning within an organization’s...

Continue reading

What Is Intelligent Automation And How To Make It Work Executive Summary Intelligent automation automates non-routine processes and tasks that require some...

Continue reading

Why IT Organizations Invest in AI Automation Written on 21 February 2023. The last few years have seen an exponential increase in practical use...

Continue reading