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Why IT Organizations Invest in AI Automation

Written on 21

The last few years have seen an exponential increase in practical use cases of artificial intelligence. From self-driving cars to content creation, AI technology is taking up tasks across an array of industries and, in the process, increasing its market worth significantly.


Data from 2022 indicates that the worth of the AI market worldwide stands at $136.6 billion. It is, therefore, not surprising that a growing number of IT leaders are increasingly relying on AI automation, with 83% of business organizations claiming that they’ve prioritized AI in their growth plans.

6 minute read

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Why IT Leaders Rely on AI Automation  

The world is quickly leaving behind its antiquated business structure and embracing technology-driven automation. Artificial intelligence, robots, and automation are creating an infinite cycle of digital progress that businesses can no longer ignore if they want to survive in the coming years. AI process automation has become so ubiquitous that it's now essential for any successful enterprise; without it, many companies would simply cease to exist.

AI-enabled processes are essential for IT leaders and professionals to optimize product quality, streamline supply chains, and maximize asset use across various environments. To maximize efficiency and benefit, IT organizations are increasingly investing in AI Automation to facilitate automated operations and support their customers' adoption of these solutions.

Already, 35% of IT companies are doing this. By deploying an intelligent business execution strategy, they can accelerate development processes significantly by turbocharging the automation life cycle with AI capabilities.

Automation and AI are driving digital transformation for businesses around the world, with some experts believing that these investments could be a powerful buffer against inflation and a sure way of future-proofing enterprises.

The Future of AI-Driven Automation

Technology behemoths like Google, Apple, Microsoft, and Amazon are investing billions of dollars yearly in AI products and services. Universities have augmented their course material to include more AI content, and the U.S. Department of Defense is also playing a greater role in this space, recently announcing plans to replace some human decision-making in war. As a consequence of these and many more monumental investments, remarkable advancements that disrupt the current state of affairs will occur without any foreseeable downturn.

One of the most noteworthy goings-on in the AI and automation space in the recent past has been codeless or no code development. Low-code and no-code platforms have advanced from just aiding in specific duties to enabling a broader range of personnel to take control of business automation and develop new software applications without coding experience.

No doubt, implementing codeless development tools and AI-powered abilities will significantly improve digital transformation processes. By 2024, most companies will use codeless development tools to carry out 30% or more of their automation and AI. And by 2026, over 60% of organizations will effectively employ AI-driven features across business technology categories to optimize their outputs.

Critical Automation Capabilities For IT Professionals 

Many businesses today require IT professionals to employ automation capabilities to stay competitive. Here are some of the critical automation capabilities that are essential for modern businesses:

Natively Integrates with Data Lakes or Warehouses on Any Cloud

This capability refers to the ability of automation platforms to seamlessly integrate with data warehouses and data lakes, regardless of cloud. This enables business users to easily access and work with their data in any environment without worrying about compatibility issues.

Supports Multi-Cloud Deployment Scenarios

Modern businesses rely on multiple cloud providers to achieve their objectives. It is essential that an Ai process automation platform supports multi-cloud deployment scenarios so that IT professionals can easily deploy and manage applications across multiple clouds. This reduces the complexity and costs associated with cloud migrations.

Supports Low-Code/No-Code Model Building to Help Democratize AI

An essential aspect of modern automation is the ability to empower non-technical personnel to build sophisticated models using low or no code. This helps democratize AI by allowing business users to create powerful models without needing detailed technical expertise.

End-to-end Automation, Including Security, Governance, Monitoring

It’s essential for automation platforms to provide end-to-end security, governance, and monitoring capabilities to ensure that critical business processes are managed effectively and securely from start to finish. This includes features such as user access control, auditing and logging, and compliance enforcement for industry regulations and privacy laws like GDPR or HIPAA.

Provides a Multilingual Environment with Real-Time Collaboration Capabilities

Businesses operate globally these days, which makes it necessary for an automation platform to offer multilingual support so users can interact in the language they prefer. Additionally, AI and automation collaboration tools should be built into the platform to facilitate collaborative efforts between teams or departments within a company.

Natively Provides Easy Ingest, Prep, and Versioning of Any Form of Data   

Automation platforms must provide native capabilities around ingesting data from different sources, as well as prepping it into a usable format quickly and flexibly. Versioning tools should also be part of the solution so changes can be tracked over time.

Supports Data Visualization Natively or Through Third Party Integration

Finally, most businesses need some way of visualizing their data to glean insights from it quickly and easily. An automation platform should enable this either through its own capabilities or via third-party integrations such as Tableau or PowerBI.

Choosing the Put It Forward AI Automation

ai automation tools

Put It Forward offers business organizations the opportunity to scale their organizations with ease and explore emerging opportunities through its flexible and comprehensive data platform. Through the Put It Forward AI Automation solution, your company will be able to:

Automate operational tasks

Streamline tedious and time-consuming workflows and tasks. For instance, a customer service rep might use automated Artificial Intelligence to quickly send out an answer for any customer complaint received.

Improve customer experience

Give your customers a truly customized experience by, for instance, leveraging customer-centric teams to build a singular view of every customer. Doing this enables the teams to understand each customer and their distinct needs and offer tailored services.

Save money

Let artificial intelligence take care of the mundane tasks, so you can spend more time on activities that generate revenue. For example, a task such as data entry that would have taken an hour to complete if one of your employees was to do it manually could be quickly and efficiently done by AI automation in minutes.

Make better decisions

By utilizing Put It Forward's AI automation solution, your organization can glean and assess data in a manner that surpasses what's possible with humans. For instance, you can leverage our AI automation tools to keep track of customer purchase patterns and then base your decisions on the products to make off of this information.

Stay ahead of the competition

Unlock an edge over the competition by utilizing AI Automation insights to develop successful strategies that are effective at discerning authentic customer needs. This will, in turn, help you adjust how your business engages with those customers.

Key Take Aways

The power of AI automation is unparalleled. This technology enables businesses to do things faster, more efficiently, and with less time. With AI automation, businesses can speed up their processes by making them more personalized and tailored to the customer’s needs. Additionally, AI automation gives organizations access to large amounts of data to help them make smarter decisions. Overall, this leads to a better customer experience.


Elsa Petterson

Elsa Petterson
Partner success manager @ Put It Forward

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