Skip to main content

Insider to SAP Emarsys Integration

Stop Losing 35% of Cross-Channel Revenue to Disconnected Customer Data Between Your CDP & Engagement Platform

For RevOps, Marketing Ops & CX leaders who need unified customer profiles flowing from Insider to SAP Emarsys in real time - activating segments 5x faster across email, SMS, web & push.

  • Sync Insider CDP segments to Emarsys in real time - Reduce audience activation lag from 48 hours to under 15 minutes with event-driven orchestration
  • Eliminate duplicate & stale contact records - Automated identity resolution merges Insider unified profiles with Emarsys contacts, reducing list errors by 90%
  • Automate lifecycle trigger sync - Push Insider predictive scores, purchase events & journey exits directly into Emarsys automation programs, cutting campaign setup from 6 hours to 20 minutes
  • "2-day implementation" guarantee - Most clients go live in days, not months
  • SOC 2 + ISO 27001 compliance - Enterprise-grade security and governance built-in

Trusted by Fortune 500 leaders in financial services, technology, and global enterprise.

Fossil | Put It Forward
Eaton | Put It Forward
Fidelity | Put It Forward
Deckers | Put It Forward
Sitecore | Put It Forward
Opentable | Put It Forward

How Teams Use the Insider to SAP Emarsys Integration to Drive Cross-Channel Revenue

Bidirectional data flows between Insider CDP & SAP Emarsys that unify customer profiles, activate predictive segments & close the loop on campaign performance

Insider to SAP Emarsys Retail Audience Activation Use Case

Retail & E-Commerce - Predictive Audience Activation

Accelerate campaign-to-revenue cycle by 67% by syncing Insider AI segments to Emarsys lifecycle automations across Insider, Emarsys, Shopify & Google Ads

Scenario: A 50-person marketing team at a mid-market retailer with 2.5M customer profiles manages Insider for on-site personalization and predictive segmentation, and SAP Emarsys for email, SMS, and push campaigns. Marketers manually export CSV audience lists from Insider every 48 hours and upload them into Emarsys contact segments. By the time campaigns launch, 22% of the audience has already churned or converted elsewhere. The team also runs Shopify for commerce and Google Ads for retargeting - none of which reflect Insider's real-time intent signals.

Solution: Put It Forward creates a bidirectional integration: (1) Insider predictive segments (likely-to-purchase, churn-risk, discount-affinity) sync to Emarsys contact lists in real time via event-driven triggers, (2) Emarsys campaign engagement data (opens, clicks, conversions) flows back into Insider to refine predictive models and update unified profiles, (3) Purchase events from Shopify feed both platforms simultaneously, and Google Ads audiences update from Insider segments via Emarsys activation. Result: Audience activation lag drops from 48 hours to 12 minutes, campaign conversion rates increase 67%, and monthly revenue attributed to email and push grows by $185K.

Insider to SAP Emarsys Financial Services Compliance Use Case

Financial Services - Compliant Customer Lifecycle Orchestration

Reduce customer onboarding drop-off by 42% through automated journey sync across Insider, Emarsys, Salesforce CRM & SAP S/4HANA

Scenario: A financial services firm with 800K customers uses Insider to track digital behavior and predict product affinity, while SAP Emarsys manages regulated communications across email and secure messaging. Compliance teams require audit trails for every customer touchpoint, but manual data transfers between Insider and Emarsys create 3-5 day gaps in journey continuity. New applicants who abandon onboarding flows in Insider do not trigger re-engagement in Emarsys for nearly a week. Salesforce CRM and SAP S/4HANA hold account data that neither marketing platform can access in real time.

Solution: Put It Forward orchestrates compliant, bidirectional sync: (1) Insider journey exit events and predictive churn scores push to Emarsys external events, triggering automated re-engagement programs within 5 minutes, (2) Emarsys campaign responses and consent updates sync back to Insider unified profiles and Salesforce CRM contact records, (3) SAP S/4HANA account status changes propagate through Put It Forward to both Insider and Emarsys, ensuring product eligibility data is current across all touchpoints. Full audit logging captures every data movement with timestamp, source, and consent status. Result: Onboarding drop-off reduced from 38% to 22%, time-to-first-engagement cut from 5 days to 4 hours, zero compliance incidents across 14 months.

Insider to SAP Emarsys Travel Personalization Use Case

Travel & Hospitality - Real-Time Personalization at Scale

Increase direct booking revenue by 31% through synchronized traveler profiles across Insider, Emarsys, Amadeus GDS & Snowflake

Scenario: A hospitality group with 120 properties and 4M loyalty members uses Insider for website personalization and behavioral segmentation, and SAP Emarsys for lifecycle email campaigns and loyalty communications. Traveler preference data in Insider (search history, booking intent, price sensitivity scores) never reaches Emarsys campaigns, resulting in generic offers that underperform by 40% compared to personalized benchmarks. The Amadeus GDS booking system and Snowflake data warehouse hold reservation and stay history that both marketing platforms need but cannot access without IT-built ETL jobs.

Solution: Put It Forward connects all four systems in a continuous loop: (1) Insider behavioral attributes and AI-generated traveler segments sync to Emarsys contact fields and segment definitions in real time, enabling hyper-personalized email and push campaigns, (2) Emarsys engagement signals (email opens on destination content, SMS click-throughs on rate offers) feed back into Insider to sharpen next-best-action recommendations on-site, (3) Amadeus booking confirmations and cancellations flow through Put It Forward to update both Insider profiles and Emarsys automation triggers, (4) Snowflake serves as the unified analytics layer, receiving enriched data from both platforms for CLV modeling. Result: Personalized campaign revenue increases 31%, email engagement rates improve from 12% to 28%, and IT data request tickets drop by 75%.

Insider to SAP Emarsys Integration Capabilities That Drive Measurable Outcomes

no code data integration and etl

Bidirectional triggers, actions & object support across Insider CDP & SAP Emarsys - no custom code required

  • Sync Insider unified customer profiles, predictive segments & AI-generated scores to Emarsys contact fields and smart segments in real time via webhook and API-driven triggers
  • Trigger Emarsys external events and automation programs automatically when Insider detects journey exits, purchase completions, churn risk threshold changes, or segment membership updates
  • Push Insider behavioral events (page views, cart actions, product interactions) into Emarsys relational data tables for dynamic email content personalization and conditional branching
  • Sync Emarsys campaign engagement data (opens, clicks, bounces, conversions) back into Insider unified profiles to refine AI predictions and on-site personalization
  • Orchestrate multi-system workflows spanning Insider, Emarsys, Salesforce, Shopify, SAP S/4HANA & Snowflake with conditional logic, error handling & consent enforcement

Insider to SAP Emarsys Integration ROI

Quantified business impact from connecting Insider CDP & SAP Emarsys through Put It Forward

  • Reduce audience activation time by 95% - Move from 48-hour manual CSV exports to real-time segment sync, ensuring Emarsys campaigns always target current Insider audiences
  • Increase email & push conversion rates by 40-67% - Activate Insider predictive segments (likely-to-purchase, discount-affinity, churn-risk) directly in Emarsys automations, replacing batch-and-blast with precision targeting
  • Eliminate 90% of contact data errors - Automated identity resolution between Insider unified profiles and Emarsys contact records removes duplicates, fills missing fields & enforces consent across both platforms
  • Cut campaign setup time by 80% - Replace 6-hour manual segment export, transformation & upload workflows with one-click bidirectional sync that keeps both platforms current without marketing ops intervention
  • Achieve full ROI within 30 days - Average client sees measurable lift in campaign performance and marketing ops efficiency within 4 weeks of deployment, with 4-6x return within the first quarter

Insider to SAP Emarsys Integration Leader

David Hrynk

Director of Program Management

“Having our global teams all working from the same page is critical to our success. Put It Forward exceeded way beyond where others died.”

Uma Asthana

Director of Operations and Technology

“What you just did for our teams' productivity and how we work was magic - you guys are rock stars, I’m truly blown away”

Udo Waibel

CTO

Put It Forward takes us where no others could - we struggled for years with an enterprise data story - this solved it across the board”

Sarika Saoji

Marketing Platform Technologist

“For me when our internal teams tried to replicate the Put It Forward technology that was when the pin dropped … these are really smart people”

Why Teams Choose Integration Designer Over Code, RPA, and File Drops

The Only Option Built for Governed, Multi‑System Integrations

19 integration features that matter most when choosing between code, RPA, connectors, and file transfers.
CapabilityPut It ForwardCode/MiddlewareRPAVendor ConnectorBulk File Transfer

Architecture & Scale

No Code Solution

Yes, Native

No

Scripts

Limited

No

Bi-Directional Integrations

Yes, Full

Build

NA

Limited

NA

Data Transformations (with validation)

Yes, Native

Build

No

No/Fixed Mapping

Limited

Data Persistence / State Management

Yes, Native

No

No

No

N/A

API Gateway Compatible

Yes

Build/3rd Party

No

No

No

Service Integration

Yes, Native

Yes, Build

No

No

N/A

Secure On-Premise Integration

Yes, Native

Requires Special Config/No

No

No

No

Intelligence & Automation

Custom Business Rules

Yes, Full

Limited

Limited to scripts

No

No

Process Automation & Orchestration

Yes, Full

Limited

Scripts

Not focused

No

Process Mining

Yes, Embedded

No

No

No

No

AI Agents (Integrated)

Yes, Native

Limited, Build

Scripted

No

No

Governance & Operations

Integrated Data Governance

Yes, Native

No, 3rd Party

Not Focused

Not Focused

No

Error Capture and Correction

Yes, Full

Limited, Build

No, Scripted

No

Not Focused

Integration Reporting, Analytics and Alerts

Yes, Native

Limited

N/A

Limited

No

Audit Reporting and Analytics

Yes, Full

No, Limited

No

No

Limited

Full API Access and Support

Yes, Native

Yes, Build

No, Limited

No

N/A

Implementation support

Yes, Full

Self Funded/SoW

Self Funded/SoW

Self Funded/SoW

Self Directed

Partner API Roadmap Alignment

Yes, Supported

No

No

No/Lagging

NA


Take A Tour Of How The Integration Designer Works

Put It Forward - Integration Designer Demo Tour

You'll see in this scenario the Put It Forward Integration Designer connecting two best-of-breed systems together.

  • Work with standalone configuration-based connectors which can be included in the Process Designer
  • Set the integration interval from real-time to intraday
  • Create business rules and event triggers for seamless execution

Put It Forward's Composable Integration Auto Data Mapper is a powerful tool for streamlining and automating the data integration process.

  • AI algorithms automatically map fields between integrated systems and services
  • Reduce manual effort and time needed to be productive
  • Always stay ahead by taking advantage of the latest API changes

Conversational AI Agents

Discover how Put It Forward's AI-powered Integration Designer uses conversation to simplify complex business rule creation.

  • Convert complex business rules from natural conversation into functions
  • Go faster without having to learn how Put It Forward works at an expert level
  • Reduce the costs of IT and increase the quality of your data

2-Day Integration and Automation Enhancement, Not 2-Month Projects

We all implement new technology; a transformation or automation project can be simple, targeted, or enterprise-wide.

Accelerate time-to-value and reduce risk with a proven integration plan.

Our proven methodology ensures low-risk, high-impact integrations. Most clients see measurable ROI in the first year accelerated by best practices and enterprise-grade support.

  • Most clients see improved integration automation performance within 48 hours
  • Zero disruption guarantee - No downtime to existing systems, pipelines or data loads

Implementation timeframes depend on scope and complexity:

  • Hour 1-2: Configure connection source and destination
  • Hour 2-36: Business rule configuration and validation
  • Hour 36-48: Full deployment

Put It Forward Insider to SAP Emarsys Integration and Automation Resources

Guide to Agentic Workflows

Guide to Agentic Workflows

This guidebook gives Integration Designer users a practical roadmap to implement AI agentic workflows, integrating intelligent automation and predictive analytics,  to optimize business processes and decision-making.

Process Automation vs Orchestration

Process Automation vs. Orchestration

With increasing workloads across the organization, this discussion walks you through the right time to use process automation or an orchestration solution for integration.

How to real time data integration for Databricks users

Real-Time Integration Best Practices

Integration Designer users will learn practical best practices to automate, scale, and secure real-time data integration and automation for instant, unified insights and agile business operations.


What You Should Do Next

Get My Personalized IT Automation Demo:

Discover how leading IT teams are slashing manual work by 80% and accelerating digital transformation with Put It Forward. See real use cases, ROI, and outcomes tailored to your environment. No sales pitch, just actionable insights.

Key IT Transformation and Leadership Assets

Revenue Operations IT Intelligent Automation Playbook

Revenue, Operations and IT Playbook

Discover practical strategies and real-world benefits of intelligent automation to streamline IT operations, integrate data, and drive business transformation.

Intelligent Automation Buyers Guide

Buyer Guide For Intelligent Automation

Get expert guidance on evaluating, selecting, and deploying intelligent automation solutions to maximize IT transformation, efficiency, and business impact.

How PIF's Architecture Works

Step through the architecture of Put It Forward; by the end of this video, you'll understand the platform, its components, and how it makes a difference in the enterprise.

Insider to SAP Emarsys Integration - Frequently Asked Questions (FAQs)

How quickly can we go live with the Insider to SAP Emarsys integration?

Most clients deploy a production-ready Insider to SAP Emarsys integration within 2 business days. Put It Forward provides pre-built connector patterns for Insider CDP segments, unified profiles, and event data, plus native support for Emarsys external events, contact imports, and relational data tables - so your team is not building API connections from scratch. A dedicated implementation specialist maps your specific segment definitions, field mappings, and automation triggers during a guided onboarding session. For complex multi-system workflows that include Salesforce, Shopify, or SAP S/4HANA alongside Insider and Emarsys, typical go-live is 5-7 business days. Schedule an Integration Assessment to get a scoped timeline for your environment.

How do you manage security and compliance when syncing data between Insider and SAP Emarsys?

Put It Forward is built with enterprise-grade security, including SOC 2 Type II and ISO 27001 compliance, plus advanced audit trails, role-based access controls, and AES-256 encryption for data in transit and at rest. All data movement between Insider and Emarsys respects consent preferences stored in both platforms - opt-out and suppression list changes propagate bidirectionally within minutes. For regulated industries, the platform supports GDPR, CCPA, and TCPA-compliant data handling with field-level access controls and full lineage tracking. Every contact sync, segment update, and event trigger is logged with timestamp, source, destination, and consent status - giving your compliance team complete audit visibility. Request a security architecture review to validate alignment with your specific requirements.

Will the Insider to SAP Emarsys integration disrupt current campaigns or require platform downtime?

No. Put It Forward deploys alongside your existing Insider journeys, Emarsys automations, and active campaigns with zero disruption. The platform connects via Insider's Partner API and Emarsys REST API without modifying your segment definitions, automation programs, or contact schemas. Integration flows run in parallel during a validation period, allowing your team to verify data accuracy and segment match rates before cutting over from manual exports. Existing CSV workflows and custom scripts continue operating until you choose to retire them. This approach means zero downtime, zero risk to live campaigns, and a clean migration path from manual audience management.

Can the integration handle complex segments, custom attributes, and high contact volumes?

Yes. Put It Forward syncs millions of contact profiles per cycle between Insider and Emarsys, supporting Insider unified profiles with 200+ attributes, custom events, predictive AI scores, and behavioral segments with complex rule logic. The platform handles schema differences between Insider's flexible attribute model and Emarsys's field-based contact structure - automatically mapping, transforming, and validating data on every sync. When Insider segment definitions change or new predictive scores are added, transformation mappings update without breaking downstream Emarsys automations. For high-volume deployments (5M+ contacts with 50+ attributes), the platform supports incremental sync, delta processing, and priority queuing to maintain sub-minute freshness. Get a Demo to see a live walkthrough with your actual contact volumes and segment complexity.

What implementation and ongoing support do you provide for the Insider to Emarsys integration?

Every deployment includes a dedicated integration specialist who maps your Insider-to-Emarsys data flows, validates segment accuracy, and trains your team on the no-code orchestration interface. Post-launch, Put It Forward provides 24/7 monitoring with automated alerting for sync failures, data quality anomalies, or consent propagation delays. Your team gets a shared Slack channel for real-time support, quarterly optimization reviews, and priority access to new connector capabilities. As your marketing stack evolves - adding new channels in Emarsys, new data sources in Insider, or downstream systems like Snowflake or Google Ads - the same platform scales without re-architecture. Start with an Integration Assessment to scope your deployment.

When will we see measurable ROI from connecting Insider and SAP Emarsys through Put It Forward?

Most clients measure tangible results within 3-4 weeks of go-live. In the first week, teams see near-elimination of manual CSV export time (typically 6-8 hours per week returned to marketing ops). By week two, Emarsys campaigns targeting Insider real-time segments show 25-40% higher open and click rates compared to batch-exported audiences. By day 30, organizations report measurable revenue lift from faster audience activation and predictive segment targeting, with average clients achieving 4-6x return on integration investment within the first quarter. Use our ROI Calculator to model projected savings based on your current contact volumes and campaign frequency.

How does Put It Forward compare to building custom Insider-to-Emarsys connections or using a generic iPaaS?

Custom-built integrations using webhooks, middleware scripts, or internal APIs require 6-10 weeks of engineering effort, ongoing maintenance by senior developers, and break frequently when either platform updates its API. Put It Forward deploys in 2 days with zero custom code, and the no-code interface means marketing ops teams can modify workflows without engineering tickets. Compared to generic iPaaS platforms (Workato, Tray.io, MuleSoft), Put It Forward provides pre-built orchestration patterns specifically designed for CDP-to-engagement-platform data flows - including predictive score mapping, consent propagation, segment membership sync, and campaign response loop-back that generic tools do not offer natively. The platform also includes predictive analytics and process mining capabilities that surface optimization opportunities across your full marketing stack. Schedule a Demo to see a side-by-side comparison with your current approach.