Skip to main content

Automation Anywhere Integration

For IT Ops, CoE leads, RevOps & Automation architects that need to connect Automation Anywhere bots, AI agents & Control Room data with Salesforce, ServiceNow, NetSuite, Snowflake & SAP in 2-5 days to extend RPA into enterprise-wide process orchestration.

  • Eliminate manual handoffs between RPA bots & enterprise systems from 12+ hours per week to under 1 hour (over 90% reduction) within 30 days.
  • Reduce bot-to-system integration build time from 8-week custom projects to 2-5 day go-lives (over 85% faster) using certified connector templates.
  • Improve end-to-end process automation coverage from 35% bot-only tasks to 80% orchestrated workflows (over 125% improvement) within 90 days.
  • "2-day implementation" guarantee - Connect Automation Anywhere Control Room to your CRM, ERP & data warehouse without custom API scripts or brittle middleware.
  • SOC 2 + ISO 27001 compliance - Consolidate Automation Anywhere integrations into one governed platform with AES-256 encryption, role-based access & full audit trails.

Trusted by Fortune 500 leaders in financial services, technology, and global enterprise.

Fossil | Put It Forward
Eaton | Put It Forward
Fidelity | Put It Forward
Deckers | Put It Forward
Sitecore | Put It Forward
Opentable | Put It Forward

Stop Letting Bot Silos Limit Your Automation ROI

Connect Automation Anywhere bots & AI agents with Salesforce, ServiceNow, NetSuite, SAP, Workday, Snowflake & Microsoft Dynamics 365 to move from isolated task automation to end-to-end process orchestration within weeks instead of quarters.

Automation Anywhere Finance Order-to-Cash Orchestration Use Case

Finance & Accounting: Order-to-Cash Orchestration

Reduce order-to-cash cycle time from 14 days to 5 days (over 64% faster) for a 400-person finance organization by orchestrating Automation Anywhere invoice bots with Salesforce orders, NetSuite billing & SAP ERP payment processing in a single governed pipeline.

Scenario: Enterprise finance team with Automation Anywhere bots extracting invoice data & processing POs, but manual handoffs between bots, Salesforce order records, NetSuite billing & SAP payment modules creating 8-day delays & 15% exception rates because bots operate in isolation without triggering downstream systems.

Solution: Configure Put It Forward to trigger Automation Anywhere bot runs from Salesforce order events; pass extracted invoice data into NetSuite for billing & SAP for payment processing on 15-minute orchestration cycles; sync exception flags & resolution status back into Salesforce for account managers; push completed transaction data into Snowflake for DSO analytics & cash flow forecasting dashboards in Power BI.

Automation Anywhere IT Operations Intelligent Ticket Resolution Use Case

IT Operations: Intelligent Ticket Routing & Resolution

Reduce Level 1 ticket resolution time from 45 minutes to 8 minutes (over 80% faster) for a 200-person IT service desk by orchestrating Automation Anywhere AI agents with ServiceNow tickets, Active Directory provisioning & Slack notifications in automated resolution workflows.

Scenario: IT service desk using Automation Anywhere bots for password resets & account provisioning but handling each request as an isolated task, with no automated connection to ServiceNow ticket status, Okta access management or Slack notification — causing agents to manually update 3 systems per resolution & missing SLA targets on 20% of tickets.

Solution: Use Put It Forward to listen for ServiceNow incident events matching automation-eligible categories; trigger Automation Anywhere bots for password resets, access provisioning & software installations; sync bot completion status, execution logs & resolution details back into ServiceNow tickets automatically; push Okta provisioning confirmations & Slack resolution notifications; feed unified bot performance & SLA data into Snowflake for capacity planning dashboards.

Automation Anywhere HR Onboarding Offboarding Orchestration Use Case

HR Operations: Employee Onboarding & Offboarding at Scale

Reduce employee onboarding provisioning from 10 business days to 2 days (over 80% faster) for a 5,000-employee enterprise by orchestrating Automation Anywhere bots with Workday new hire events, Okta identity provisioning, NetSuite finance setup & ServiceNow access requests.

Scenario: Enterprise HR team with Automation Anywhere bots handling individual provisioning tasks across 6 systems but no orchestration layer connecting Workday new hire triggers to downstream bot execution, causing onboarding backlogs, missed provisioning steps & new employees waiting 2 weeks for full system access.

Solution: Configure Put It Forward to trigger Automation Anywhere bot cascades from Workday new hire events; orchestrate parallel bot runs for Okta identity creation, NetSuite finance provisioning, ServiceNow access requests, Active Directory group membership & Salesforce CRM access; sync completion status from each bot back into Workday & ServiceNow for HR & IT visibility; escalate failed provisioning steps automatically; deliver onboarding time-to-productivity dashboards in Power BI.

Turn Automation Anywhere Bots Into Enterprise-Wide Process Orchestrations

Automation Anywhere no-code RPA orchestration and enterprise integration

Orchestrate Automation Anywhere bot runs, AI agent outputs & Control Room data across your CRM, ERP, ITSM & analytics stack in days while your automation CoE retains full control over bot governance, scheduling & audit trails.

  • Trigger Automation Anywhere bots from Salesforce & ServiceNow events from manual queue management to event-driven orchestration (over 90% faster) through real-time connectors that pass context, parameters & credentials without custom API scripts.
  • Sync bot execution results & AI agent outputs into NetSuite & SAP from disconnected logs to automated record updates (over 85% improvement) so finance, procurement & operations teams see bot outcomes in their system of record.
  • Stream Control Room audit logs, bot performance metrics & exception data into Snowflake & Databricks from scattered dashboards to unified observability (over 80% faster) for CoE analytics, compliance reporting & capacity planning.
  • Orchestrate multi-bot workflows across Workday, Okta & Active Directory from sequential manual triggers to parallel automated cascades (over 75% faster) using workflow connectors with dependency management & failure rollback logic.
  • Feed Automation Anywhere process mining insights into Power BI, Tableau & Looker from quarterly CoE reports to self-service dashboards (over 70% time savings) by exposing curated automation performance datasets for business stakeholders.

Automation Anywhere Integration ROI

Quantify the impact of connecting Automation Anywhere bots & AI agents to your CRM, ERP, ITSM & analytics systems without custom integration development or brittle middleware chains.

  • Increase automation coverage from 35% isolated bot tasks to 80% end-to-end orchestrated processes (over 125% improvement) within one quarter by connecting Automation Anywhere bots to Salesforce, NetSuite & ServiceNow event triggers.
  • Reduce CoE time spent on integration maintenance from 20 hours per week to under 4 hours (over 80% savings) in two months by replacing custom API scripts with governed no-code connector orchestrations.
  • Improve bot utilization from 40% average uptime to 75% (over 87% improvement) within 60 days by orchestrating event-driven bot triggers instead of fixed schedules that waste capacity during low-volume periods.
  • Cut exception resolution time from 4 hours to under 30 minutes (over 87% faster) by syncing bot exception data into ServiceNow & Salesforce with automated escalation, root cause tagging & Slack alerting.
  • Raise end-to-end process uptime from 88% with disconnected bots to 99.5% within the first 60 days through monitored orchestrations, automated retry logic & enterprise support backed by 24/7 observability.

Automation Anywhere Integration Leader

David Hrynk

Director of Program Management

“Having our global teams all working from the same page is critical to our success. Put It Forward exceeded way beyond where others died.”

Uma Asthana

Director of Operations and Technology

“What you just did for our teams' productivity and how we work was magic - you guys are rock stars, I’m truly blown away”

Udo Waibel

CTO

Put It Forward takes us where no others could - we struggled for years with an enterprise data story - this solved it across the board”

Sarika Saoji

Marketing Platform Technologist

“For me when our internal teams tried to replicate the Put It Forward technology that was when the pin dropped … these are really smart people”

Why Teams Choose Integration Designer Over Code, RPA, and File Drops

The Only Option Built for Governed, Multi‑System Integrations

19 integration features that matter most when choosing between code, RPA, connectors, and file transfers.
CapabilityPut It ForwardCode/MiddlewareRPAVendor ConnectorBulk File Transfer

Architecture & Scale

No Code Solution

Yes, Native

No

Scripts

Limited

No

Bi-Directional Integrations

Yes, Full

Build

NA

Limited

NA

Data Transformations (with validation)

Yes, Native

Build

No

No/Fixed Mapping

Limited

Data Persistence / State Management

Yes, Native

No

No

No

N/A

API Gateway Compatible

Yes

Build/3rd Party

No

No

No

Service Integration

Yes, Native

Yes, Build

No

No

N/A

Secure On-Premise Integration

Yes, Native

Requires Special Config/No

No

No

No

Intelligence & Automation

Custom Business Rules

Yes, Full

Limited

Limited to scripts

No

No

Process Automation & Orchestration

Yes, Full

Limited

Scripts

Not focused

No

Process Mining

Yes, Embedded

No

No

No

No

AI Agents (Integrated)

Yes, Native

Limited, Build

Scripted

No

No

Governance & Operations

Integrated Data Governance

Yes, Native

No, 3rd Party

Not Focused

Not Focused

No

Error Capture and Correction

Yes, Full

Limited, Build

No, Scripted

No

Not Focused

Integration Reporting, Analytics and Alerts

Yes, Native

Limited

N/A

Limited

No

Audit Reporting and Analytics

Yes, Full

No, Limited

No

No

Limited

Full API Access and Support

Yes, Native

Yes, Build

No, Limited

No

N/A

Implementation support

Yes, Full

Self Funded/SoW

Self Funded/SoW

Self Funded/SoW

Self Directed

Partner API Roadmap Alignment

Yes, Supported

No

No

No/Lagging

NA


Take A Tour Of How The Integration Designer Works

Put It Forward - Integration Designer Demo Tour

You'll see in this scenario the Put It Forward Integration Designer connecting two best-of-breed systems together.

  • Work with standalone configuration-based connectors which can be included in the Process Designer
  • Set the integration interval from real-time to intraday
  • Create business rules and event triggers for seamless execution

Put It Forward's Composable Integration Auto Data Mapper is a powerful tool for streamlining and automating the data integration process.

  • AI algorithms automatically map fields between integrated systems and services
  • Reduce manual effort and time needed to be productive
  • Always stay ahead by taking advantage of the latest API changes

Conversational AI Agents

Discover how Put It Forward's AI-powered Integration Designer uses conversation to simplify complex business rule creation.

  • Convert complex business rules from natural conversation into functions
  • Go faster without having to learn how Put It Forward works at an expert level
  • Reduce the costs of IT and increase the quality of your data

2-Day Integration and Automation Enhancement, Not 2-Month Projects

We all implement new technology; a transformation or automation project can be simple, targeted, or enterprise-wide.

Accelerate time-to-value and reduce risk with a proven integration plan.

Our proven methodology ensures low-risk, high-impact integrations. Most clients see measurable ROI in the first year accelerated by best practices and enterprise-grade support.

  • Most clients see improved integration automation performance within 48 hours
  • Zero disruption guarantee - No downtime to existing systems, pipelines or data loads

Implementation timeframes depend on scope and complexity:

  • Hour 1-2: Configure connection source and destination
  • Hour 2-36: Business rule configuration and validation
  • Hour 36-48: Full deployment

Put It Forward Automation Anywhere Integration and Automation Resources

Guide to Agentic Workflows

Guide to Agentic Workflows

This guidebook gives Integration Designer users a practical roadmap to implement AI agentic workflows, integrating intelligent automation and predictive analytics,  to optimize business processes and decision-making.

Process Automation vs Orchestration

Process Automation vs. Orchestration

With increasing workloads across the organization, this discussion walks you through the right time to use process automation or an orchestration solution for integration.

How to real time data integration for Databricks users

Real-Time Integration Best Practices

Integration Designer users will learn practical best practices to automate, scale, and secure real-time data integration and automation for instant, unified insights and agile business operations.


What You Should Do Next

Get My Personalized IT Automation Demo:

Discover how leading IT teams are slashing manual work by 80% and accelerating digital transformation with Put It Forward. See real use cases, ROI, and outcomes tailored to your environment. No sales pitch, just actionable insights.

Key IT Transformation and Leadership Assets

Revenue Operations IT Intelligent Automation Playbook

Revenue, Operations and IT Playbook

Discover practical strategies and real-world benefits of intelligent automation to streamline IT operations, integrate data, and drive business transformation.

Intelligent Automation Buyers Guide

Buyer Guide For Intelligent Automation

Get expert guidance on evaluating, selecting, and deploying intelligent automation solutions to maximize IT transformation, efficiency, and business impact.

How PIF's Architecture Works

Step through the architecture of Put It Forward; by the end of this video, you'll understand the platform, its components, and how it makes a difference in the enterprise.

Automation Anywhere Integration – Frequently Asked Questions (FAQs)

How fast can we connect Automation Anywhere to our CRM, ERP & ITSM systems?

Most teams move from custom API scripts or disconnected bot silos to automated orchestrations with Salesforce, ServiceNow, NetSuite & Snowflake in 2-5 days by using pre-built connector templates, guided onboarding & deployment patterns that integrate with Automation Anywhere Control Room APIs without disrupting existing bot configurations or CoE governance.

How does Put It Forward work alongside Automation Anywhere rather than replacing it?

Put It Forward acts as the orchestration & integration layer that connects Automation Anywhere bots & AI agents to enterprise systems like Salesforce, NetSuite & ServiceNow. It does not replace Automation Anywhere — it extends its reach by triggering bots from business events, syncing bot outputs into systems of record & providing cross-platform workflow orchestration that transforms isolated bot tasks into end-to-end automated processes.

Can the platform handle our multi-bot workflows, Control Room governance & AI agent outputs?

The platform is designed for enterprise-scale RPA orchestration, managing thousands of bot triggers, execution results & AI agent outputs per day while supporting multi-bot dependency cascades, parallel execution, failure rollback & Control Room audit trail integration so automation CoEs, IT ops & business process owners retain full governance without managing fragile point-to-point integrations.

How does Put It Forward manage security & compliance for Automation Anywhere integrations?

Put It Forward operates as a SOC 2 & ISO 27001 certified platform with AES-256 encryption, role-based access controls & full job-level audit trails that complement Automation Anywhere Control Room governance. Credentials are managed via secure vault integration & all bot trigger events & execution results are logged for compliance reporting across regulated industries including financial services & healthcare.

When will we see measurable ROI from orchestrating Automation Anywhere with our enterprise stack?

Most organizations report measurable improvements such as higher automation coverage, faster end-to-end cycle times & reduced CoE integration overhead within the first 30 days after go-live, with full payback typically achieved inside the first quarter through increased bot utilization, lower exception rates & faster process completion across finance, IT & HR workflows.