Stop Losing Revenue to Fragmented B2B Commerce Data

Put It Forward provides pre-built Sitecore OrderCloud connectors with webhook-driven automation for SAP S4HANA, Microsoft Dynamics 365, Akeneo PIM, NetSuite, Salesforce, Stripe, and 500+ systems. Pre-configured workflow templates for B2B order orchestration, multi-catalog synchronization, and buyer organization mapping enable most organizations to achieve production-grade integration in 2 to 5 days without custom API development. We handle OrderCloud webhook configuration, API authentication, complex data transformation with business logic, rate limit optimization, and production deploymenttypically going live before your internal team could complete integration architecture diagrams.

Put It Forward maintains SOC 2 Type II and ISO 27001 certification with field-level encryption (AES-256), comprehensive audit trails logging every OrderCloud webhook event and data movement with timestamp and user attribution, role-based access controls restricting integration permissions by buyer organization and catalog, and automated compliance monitoring. We support HIPAA BAA execution for healthcare commerce, PCI-DSS Level 1 compliance for payment data handling, and GDPR-compliant data residency options (US, EU, UK, APAC regions). All OrderCloud integrations enforce your existing buyer permissions and approval hierarchiesusers only access data authorized in source systems.

No. Put It Forward uses intelligent deduplication algorithms, transactional consistency checks, and configurable conflict resolution logic to ensure single-source-of-truth commerce data. You define system-of-record rules by data domain (e.g., PIM owns product content; ERP owns pricing and inventory; OrderCloud owns buyer organizations). When conflicts occur (e.g., pricing updated simultaneously in SAP and OrderCloud), the platform enforces your precedence rules automatically, logs the conflict with full webhook trace, and optionally alerts designated adminseliminating manual reconciliation while preventing catalog inconsistencies or pricing errors.

Absolutely. Put It Forward delivers industry-specific OrderCloud automation templates for manufacturing distributors (multi-tier pricing with volume discounts and contract enforcement), procurement marketplaces (vendor onboarding with commission automation), omnichannel retailers (distributed order management with split fulfillment), and enterprise B2B (10+ level approval chains with spending limits). Custom approval routing rules, buyer organization hierarchy mapping, catalog visibility by account, contract pricing enforcement, and purchase order workflows are configured without code using our visual workflow builder optimized for headless commerce complexity.

The platform provides intelligent webhook processing (prioritizing order and payment events for sub-second response while batching catalog updates), automated retry logic with exponential backoff respecting OrderCloud API rate limits, queue management storing up to 14 days of webhook events during system outages, real-time performance monitoring with automatic throttling to prevent API quota exhaustion, and capacity planning analytics. OrderCloud integration scales seamlessly from 1,000 SKUs and 50 buyers to enterprise catalogs exceeding 100,000 products with 5,000+ active buyer organizations without performance degradation, webhook delays, or manual intervention.

Put It Forward includes automatic retry logic with exponential backoff (retrying failed OrderCloud webhooks at 1 min, 5 min, 15 min, 1 hour intervals up to 7 days), persistent queue management storing pending sync operations with guaranteed delivery, transaction rollback capabilities preventing partial order updates that corrupt buyer accounts or pricing, and real-time alerting to designated admins when systems are unreachable for more than 30 minutes. When connectivity is restored, the platform automatically resumes synchronization from the last successful webhook checkpointprocessing queued events chronologically without data loss, duplication, or requiring manual intervention. Typical recovery time is under 90 seconds after system restoration.

Most clients achieve measurable results within 30 days: 50 to 65 percent reduction in B2B order processing time (from 5 days to 4 hours), 94% reduction in pricing errors (from 18% to under 1%), and 25 to 35 hours weekly recovered from manual catalog and order management tasks. Full operational efficiency gainsincluding buyer onboarding acceleration (from 6 weeks to 2 days), quote conversion improvement (from 32% to 51%), and average order value increase (34% lift from unified buyer intelligence)typically materialize within 90 days as teams optimize headless commerce workflows and leverage real-time OrderCloud orchestration.