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Unify Sitecore Experience Platform Data Across Your Marketing Stack

Connect Sitecore XP to CRM, marketing automation, analytics, and data platforms for real-time personalization, campaign orchestration, and unified customer intelligence.

  • Bi-directional sync of visitor behavior, contact profiles, and engagement data across systems
  • Eliminate data silos blocking personalization with 93% faster audience activation
  • Automate campaign triggers, content updates, and lead scoring workflows
  • "2-day implementation" guarantee - Most clients go live in days, not months
  • SOC 2 + ISO 27001 compliance - Enterprise-grade security and governance built-in

Trusted by Fortune 500 leaders in financial services, technology, and global enterprise.

Fossil | Put It Forward
Eaton | Put It Forward
Fidelity | Put It Forward
Deckers | Put It Forward
Sitecore | Put It Forward
Opentable | Put It Forward

Sitecore Experience Platform Integration Use Cases

Drive revenue with unified customer data powering personalization, automation, and analytics

Sitecore Financial Services Integration Use Case

Financial Services & Banking

58% improvement in conversion rates - Real-time customer data from core banking systems powers hyper-personalized content and offers

Scenario: Multi-brand financial institution requires unified customer view across digital banking, wealth management, and lending platforms with compliant data orchestration.

Solution: Sitecore XP integrated with Salesforce Financial Services Cloud + core banking API for account data + marketing automation for journey orchestration + analytics warehouse for attribution modeling.

Sitecore Healthcare Integration Use Case

Healthcare & Life Sciences

67% faster patient engagement workflows through automated, HIPAA-compliant data synchronization and personalized health content delivery.

Scenario: Healthcare provider network delivering personalized patient education, appointment reminders, and wellness content across 200+ locations requires HIPAA-compliant integration architecture.

Solution: Sitecore XP connected to Epic EHR for patient data + Salesforce Health Cloud for care coordination + Marketo for automated patient journeys + secure analytics platform.

Sitecore Retail E-commerce Integration Use Case

Retail & E-commerce

81% increase in personalized experience effectiveness with real-time inventory, order, and behavioral data unified across touchpoints.

Scenario: Omnichannel retailer executing personalized campaigns across web, mobile, email, and in-store requires unified customer profiles and real-time inventory visibility.

Solution: Sitecore XP integrated with Shopify Plus for commerce data + loyalty platform for rewards + email service provider + customer data platform for unified identity resolution.

Sitecore Experience Platform Connector Capabilities

Sitecore Experience Platform data integration and automation

Real-time data synchronization and intelligent workflow automation

  • Bi-directional contact, behavioral, and engagement data sync with xDB integration
  • Automated audience segmentation updates trigger personalization rules and campaign workflows
  • Content item creation and publishing automation from external systems and data sources
  • Form submission data routes instantly to CRM, marketing automation, and analytics platforms
  • Custom field mapping with transformation logic for data normalization across systems

Sitecore Experience Platform Integration ROI Benefits

Quantifiable impact on marketing performance and operational efficiency

  • Increase conversion rates by 35-50% with real-time personalization powered by unified customer data
  • Reduce time-to-market for campaigns by 60% through automated data orchestration and content workflows
  • Eliminate 20+ hours weekly of manual data exports, imports, and audience list management
  • Improve marketing attribution accuracy by 40% with complete cross-channel customer journey visibility
  • Scale personalization programs 10x without proportional headcount increases through automation

Sitecore Experience Platform Integration Leader

David Hrynk

Director of Program Management

“Having our global teams all working from the same page is critical to our success. Put It Forward exceeded way beyond where others died.”

Uma Asthana

Director of Operations and Technology

“What you just did for our teams' productivity and how we work was magic - you guys are rock stars, I’m truly blown away”

Udo Waibel

CTO

Put It Forward takes us where no others could - we struggled for years with an enterprise data story - this solved it across the board”

Sarika Saoji

Marketing Platform Technologist

“For me when our internal teams tried to replicate the Put It Forward technology that was when the pin dropped … these are really smart people”

Why Teams Choose Integration Designer Over Code, RPA, and File Drops

The Only Option Built for Governed, Multi‑System Integrations

19 integration features that matter most when choosing between code, RPA, connectors, and file transfers.
CapabilityPut It ForwardCode/MiddlewareRPAVendor ConnectorBulk File Transfer

Architecture & Scale

No Code Solution

Yes, Native

No

Scripts

Limited

No

Bi-Directional Integrations

Yes, Full

Build

NA

Limited

NA

Data Transformations (with validation)

Yes, Native

Build

No

No/Fixed Mapping

Limited

Data Persistence / State Management

Yes, Native

No

No

No

N/A

API Gateway Compatible

Yes

Build/3rd Party

No

No

No

Service Integration

Yes, Native

Yes, Build

No

No

N/A

Secure On-Premise Integration

Yes, Native

Requires Special Config/No

No

No

No

Intelligence & Automation

Custom Business Rules

Yes, Full

Limited

Limited to scripts

No

No

Process Automation & Orchestration

Yes, Full

Limited

Scripts

Not focused

No

Process Mining

Yes, Embedded

No

No

No

No

AI Agents (Integrated)

Yes, Native

Limited, Build

Scripted

No

No

Governance & Operations

Integrated Data Governance

Yes, Native

No, 3rd Party

Not Focused

Not Focused

No

Error Capture and Correction

Yes, Full

Limited, Build

No, Scripted

No

Not Focused

Integration Reporting, Analytics and Alerts

Yes, Native

Limited

N/A

Limited

No

Audit Reporting and Analytics

Yes, Full

No, Limited

No

No

Limited

Full API Access and Support

Yes, Native

Yes, Build

No, Limited

No

N/A

Implementation support

Yes, Full

Self Funded/SoW

Self Funded/SoW

Self Funded/SoW

Self Directed

Partner API Roadmap Alignment

Yes, Supported

No

No

No/Lagging

NA


Take A Tour Of How The Integration Designer Works

Put It Forward - Integration Designer Demo Tour

You'll see in this scenario the Put It Forward Integration Designer connecting two best-of-breed systems together.

  • Work with standalone configuration-based connectors which can be included in the Process Designer
  • Set the integration interval from real-time to intraday
  • Create business rules and event triggers for seamless execution

Put It Forward's Composable Integration Auto Data Mapper is a powerful tool for streamlining and automating the data integration process.

  • AI algorithms automatically map fields between integrated systems and services
  • Reduce manual effort and time needed to be productive
  • Always stay ahead by taking advantage of the latest API changes

Conversational AI Agents

Discover how Put It Forward's AI-powered Integration Designer uses conversation to simplify complex business rule creation.

  • Convert complex business rules from natural conversation into functions
  • Go faster without having to learn how Put It Forward works at an expert level
  • Reduce the costs of IT and increase the quality of your data

2-Day Integration and Automation Enhancement, Not 2-Month Projects

We all implement new technology; a transformation or automation project can be simple, targeted, or enterprise-wide.

Accelerate time-to-value and reduce risk with a proven integration plan.

Our proven methodology ensures low-risk, high-impact integrations. Most clients see measurable ROI in the first year accelerated by best practices and enterprise-grade support.

  • Most clients see improved integration automation performance within 48 hours
  • Zero disruption guarantee - No downtime to existing systems, pipelines or data loads

Implementation timeframes depend on scope and complexity:

  • Hour 1-2: Configure connection source and destination
  • Hour 2-36: Business rule configuration and validation
  • Hour 36-48: Full deployment

Put It Forward Sitecore Experience Platform Integration and Automation Resources

Guide to Agentic Workflows

Guide to Agentic Workflows

This guidebook gives Integration Designer users a practical roadmap to implement AI agentic workflows, integrating intelligent automation and predictive analytics,  to optimize business processes and decision-making.

Process Automation vs Orchestration

Process Automation vs. Orchestration

With increasing workloads across the organization, this discussion walks you through the right time to use process automation or an orchestration solution for integration.

How to real time data integration for Databricks users

Real-Time Integration Best Practices

Integration Designer users will learn practical best practices to automate, scale, and secure real-time data integration and automation for instant, unified insights and agile business operations.


What You Should Do Next

Get My Personalized IT Automation Demo:

Discover how leading IT teams are slashing manual work by 80% and accelerating digital transformation with Put It Forward. See real use cases, ROI, and outcomes tailored to your environment. No sales pitch, just actionable insights.

Key IT Transformation and Leadership Assets

Revenue Operations IT Intelligent Automation Playbook

Revenue, Operations and IT Playbook

Discover practical strategies and real-world benefits of intelligent automation to streamline IT operations, integrate data, and drive business transformation.

Intelligent Automation Buyers Guide

Buyer Guide For Intelligent Automation

Get expert guidance on evaluating, selecting, and deploying intelligent automation solutions to maximize IT transformation, efficiency, and business impact.

How PIF's Architecture Works

Step through the architecture of Put It Forward; by the end of this video, you'll understand the platform, its components, and how it makes a difference in the enterprise.

Sitecore Experience Platform Integration – Frequently Asked Questions (FAQs)

What is the fastest way to integrate Sitecore Experience Platform with enterprise marketing and sales systems?

Put It Forward provides pre-built Sitecore XP connectors with xDB integration, no-code workflow templates, and intelligent field mapping that enable most organizations to achieve production-grade integration in 3-7 days. We handle API configuration, data model mapping, testing, and deployment without requiring Sitecore development resources.

How do you ensure data security and compliance when synchronizing Sitecore visitor data across systems?

Put It Forward maintains SOC 2 Type II and ISO 27001 certification with field-level encryption, comprehensive audit logging, GDPR-compliant consent management integration, role-based access controls, and data residency options. We support HIPAA, PCI-DSS, and financial services regulatory requirements for sensitive customer data orchestration.

Will Sitecore integration impact website performance or visitor experience?

No. Put It Forward uses asynchronous data synchronization, intelligent caching, and event-driven architecture to ensure zero impact on Sitecore page load times or visitor experience. Real-time personalization data is pre-fetched and cached, and bulk operations are scheduled during low-traffic windows.

Can I synchronize Sitecore Experience Database (xDB) contact data with multiple CRM and marketing automation platforms simultaneously?

Yes. Put It Forward supports multi-directional data orchestration, enabling Sitecore xDB to serve as a hub for unified customer intelligence while maintaining bi-directional sync with Salesforce, Microsoft Dynamics, Marketo, HubSpot, and 500+ other platforms. Conflict resolution rules ensure data consistency across all connected systems.

How does Put It Forward handle Sitecore personalization rule automation based on external system data?

The platform enables real-time audience segmentation updates in Sitecore based on CRM opportunity stages, support ticket status, product usage data, and other external signals. When a contact's attributes change in connected systems, Sitecore personalization rules update automatically without manual intervention or batch processing delays.

What happens if Sitecore or a connected system experiences downtime during data synchronization?

Put It Forward includes automatic retry logic, queue management, and transaction rollback capabilities to ensure data integrity during system outages. When connectivity is restored, the platform automatically resumes synchronization from the last successful checkpoint without data loss or duplication.

How quickly will I see ROI from Sitecore Experience Platform integration with Put It Forward?

Most clients achieve measurable results within 30-45 days: 25-40% improvement in personalization effectiveness, 50%+ reduction in manual data management overhead, and 30% faster campaign execution. Full marketing performance gains, including attribution accuracy and conversion lift, typically materialize within 90 days.