Product & Engineering Operations
Scenario: Engineering teams lose hours daily switching between Jira, GitHub, and Slack while manually updating ticket statuses, sprint progress, and deployment tracking.
Solution: Automated GitHub-Jira bidirectional sync + commit-to-ticket linking + automated status transitions + Slack deployment notifications + sprint velocity analytics.
Customer Success & Support
Scenario: Support teams manually create Jira tickets from Zendesk, Salesforce cases, and ServiceNow incidents, then chase engineering for updates to relay back to customers.
Solution: Automated support-to-Jira ticket creation + intelligent priority mapping + bidirectional status sync + customer notification automation + SLA tracking.
Sales & Revenue Operations
Scenario: Sales teams capture customer feature requests in Salesforce, but product and engineering teams work in Jira, creating visibility gaps and delayed prioritization.
Solution: Automated Salesforce opportunity-to-Jira epic creation + customer feedback aggregation + priority scoring + automated product roadmap updates + sales notification loops.
Connect Jira to your complete business and development ecosystem
- Bidirectional sync of issues, epics, sprints, and custom fields between Jira and Salesforce, ServiceNow, Zendesk, GitHub
- Automated ticket creation from customer cases, support requests, and feature submissions across all channels
- Intelligent issue assignment and routing based on skills, workload, priority, and custom business rules
- Real-time status synchronization and automated notifications to stakeholders across all connected systems
- Custom workflow automation including approvals, escalations, and cross-team handoffs between Jira and business apps
The Only Option Built for Governed, Multi‑System Integrations
| Capability | Put It Forward | Code/Middleware | RPA | Vendor Connector | Bulk File Transfer |
|---|---|---|---|---|---|
|
Architecture & Scale |
|
|
|
|
|
|
No Code Solution |
|
No |
|
|
No |
|
Bi-Directional Integrations |
|
|
NA |
Limited |
NA |
|
Data Transformations (with validation) |
|
|
No |
No/Fixed Mapping |
Limited |
|
Data Persistence / State Management |
|
No |
No |
No |
N/A |
|
API Gateway Compatible |
|
Build/3rd Party |
No |
No |
No |
|
Service Integration |
|
Yes, Build |
No |
No |
N/A |
|
Secure On-Premise Integration |
|
Requires Special Config/No |
No |
No |
No |
|
Intelligence & Automation |
|
|
|
|
|
|
Custom Business Rules |
|
Limited |
Limited to scripts |
No |
No |
|
Process Automation & Orchestration |
|
Limited |
|
Not focused |
No |
|
Process Mining |
|
No |
No |
No |
No |
|
AI Agents (Integrated) |
|
|
|
No |
No |
|
Governance & Operations |
|
|
|
|
|
|
Integrated Data Governance |
|
No, 3rd Party |
Not Focused |
Not Focused |
No |
|
Error Capture and Correction |
|
Limited, Build |
No, Scripted |
No |
Not Focused |
|
Integration Reporting, Analytics and Alerts |
|
Limited |
N/A |
Limited |
No |
|
Audit Reporting and Analytics |
|
No, Limited |
No |
No |
Limited |
|
Full API Access and Support |
|
|
No, Limited |
No |
N/A |
|
Implementation support |
|
Self Funded/SoW |
Self Funded/SoW |
Self Funded/SoW |
Self Directed |
|
Partner API Roadmap Alignment |
|
No |
No |
No/Lagging |
NA |
Yes, Native
We all implement new technology; a transformation or automation project can be simple, targeted, or enterprise-wide.
Accelerate time-to-value and reduce risk with a proven integration plan.
Our proven methodology ensures low-risk, high-impact integrations. Most clients see measurable ROI in the first year accelerated by best practices and enterprise-grade support.
- Most clients see improved integration automation performance within 48 hours
- Zero disruption guarantee - No downtime to existing systems, pipelines or data loads
Implementation timeframes depend on scope and complexity:
- Hour 1-2: Configure connection source and destination
- Hour 2-36: Business rule configuration and validation
- Hour 36-48: Full deployment
Put It Forward Jira Integration and Automation Resources
Guide to Agentic Workflows
This guidebook gives Integration Designer users a practical roadmap to implement AI agentic workflows, integrating intelligent automation and predictive analytics, to optimize business processes and decision-making.
Process Automation vs. Orchestration
With increasing workloads across the organization, this discussion walks you through the right time to use process automation or an orchestration solution for integration.
Real-Time Integration Best Practices
Integration Designer users will learn practical best practices to automate, scale, and secure real-time data integration and automation for instant, unified insights and agile business operations.
Revenue, Operations and IT Playbook
Discover practical strategies and real-world benefits of intelligent automation to streamline IT operations, integrate data, and drive business transformation.
Buyer Guide For Intelligent Automation
Get expert guidance on evaluating, selecting, and deploying intelligent automation solutions to maximize IT transformation, efficiency, and business impact.
How PIF's Architecture Works
Step through the architecture of Put It Forward; by the end of this video, you'll understand the platform, its components, and how it makes a difference in the enterprise.