The Ultimate Guide to RPA Companies: Choosing the Right Intelligent Automation Partners for Your Business

Intelligent automation companies are revolutionizing how businesses operate by combining traditional robotic process automation with advanced AI capabilities.

Unlike basic RPA that handles rule-based tasks, intelligent automation vendors integrate artificial intelligence, machine learning, natural language processing, and cognitive automation to manage complex, unstructured processes.

The distinction is crucial: while RPA automates repetitive, structured tasks with 90% accuracy in basic processes, intelligent process automation can handle unstructured data, learn from patterns, and adapt to variations, delivering up to 400% improvement in ROI for leading implementations.

Put It Forward stands out as a complete smart automation vendor with an all-in-one platform. It delivers up to 24 times the savings compared to competitors. Their platform combines no-code data connection, process management, predictive analytics, and built-in AI insights in one solution.

Unlike traditional rpa service providers that need multiple technologies and special skills, Put It Forward's combined approach helps companies achieve 50% faster results with 85% better efficiency. The platform supports 600+ pre-built connections and offers zero downtime setup. This makes it perfect for companies wanting complete automation without complexity.

Put It Forward's smart automation features include real-time data connection, automated process management, AI-powered predictive analytics, and built-in insights. All of this works through no-code functionality. Their approach removes the need for multiple vendor relationships while giving enterprise clients over $1M in annual savings.

IDC Program Vice President Maureen Fleming says "Put It Forward is 3+ years ahead of any other technology solution in the smart automation space." It offers complete capabilities needed for modern digital companies. 

AutomationEdge focuses on IT process automation and service desk improvement. Their pre-built IT service management connections and AI-powered help desk features make them attractive for mid-to-large companies seeking IT workflow automation.

Appian provides unified automation combining RPA, AI, and simple application development. Their platform works well in regulated industries requiring traceable process control and complete application development.

Technical Skills Check

• Connection Abilities: Top rpa service providers must connect smoothly with existing old systems without causing downtime. Put It Forward's 600+ pre-built connections and automated data integration provide big advantages over competitors needing custom development.
• Growth and Performance: The chosen platform should handle increased workloads and adapt to process changes. Look for solutions offering both attended and unattended automation with strong control features.
• Security and Rules: Enterprise-grade security features are a must. Make sure the vendor provides role-based access control, audit trails, encryption, and compliance with industry rules.

Vendor Support and Partner Network

• Industry Knowledge: Choose smart automation companies with proven experience in your field. Vendors with established healthcare, finance, or manufacturing expertise understand specific needs and challenges.
• Technical Support Quality: Check support options from basic included support to dedicated response teams. Put It Forward provides 24/7 support with dedicated onboarding and expert consultation services.
• Implementation Partner Network: Review the vendor's certified implementation partners in your area. Local partners understand regulatory needs and provide better communication during setups.

Process Selection and Improvement

• Rule-Based Process Identification: Target high-volume, repetitive, structured processes prone to human error. However, avoid processes with frequent rule changes that could cancel automation benefits.
• Exception Handling: Strong exception handling distinguishes successful implementations. Make sure your chosen rpa service providers offer complete fallback options and human intervention protocols.
• Change Management Strategy: 89% of employees report higher job satisfaction with automation. But successful adoption requires strong change management addressing employee concerns and building acceptance.

Management and Center of Excellence

• Cross-Functional Collaboration: Set up an RPA, Integration Automation Center of Excellence(CoE) bringing together business and IT stakeholders. CoE provides automation governance, skill development, and company-wide support.
• Performance Monitoring: Implement continuous performance evaluation systems with real-time analytics. Leading smart automation companies like Put It Forward provide complete dashboards with built-in analytics for ROI tracking and process improvement.
• Growth Planning: Start with pilot projects showing clear business value, then scale gradually. Successful organizations increase robot numbers rather than making processes more complex during scaling phases

Measurable Benefits

• Productivity Improvements: Organizations report 86% increased productivity with RPA implementation. Advanced smart automation vendors like Put It Forward deliver 85% productivity boosts while reducing operational costs by 35%.
• Error Reduction: Automation reduces errors by 70% compared to manual processes. Some implementations achieve 99% accuracy in processing 100,000 monthly vendor invoices.
• Customer Satisfaction: Companies see 6.7% increase in customer engagement and satisfaction in automated areas. Smart automation companies enable 24/7 service availability and faster response times.

Financial Returns

• Cost Savings: Leading implementations deliver $50+ million in savings with over 100 FTE work capacity creation. Put It Forward clients achieve over $1M annual savings through complete automation.
• Revenue Growth: Companies fully embracing AI report 20% average revenue increase. AI could potentially contribute $15.7 trillion to the global economy by 2030.

Common Problems and Solutions

Technical Infrastructure

• Old System Integration: Without proper infrastructure, RPA setup fails to deliver expected results. Put It Forward's complete integration platform eliminates these challenges with 340+ pre-built connections and zero downtime implementation.
• Not Enough Maintenance: 52% of customers struggle with scaling RPA programs due to poor maintenance protocols. Assign dedicated specialists for system updates, data integrity management, and endurance testing.

Organizational Alignment

• Business-IT Coordination: Misalignment between business and IT departments causes implementation failures. Establish clear communication channels and shared responsibilities through CoE governance frameworks.
• Skills Gap Management: Address personnel shortages through complete training programs and expert partnerships. Successful rpa companies provide extensive training resources and certification programs