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Deliver insight and expertise to help your customers succeed

Create a strong onboarding experience, foster adoption, unlock expansion insights and improve customer satisfaction.

Drive added expansion revenue and customer loyalty

Better Onboarding & Product Adoption

Better Onboarding & Product Adoption

Reduce friction, speed up the time to value, and get  customers to their Aha moment sooner.

customer expansion

Know Your Customer for Expansion

Leverage deep insights, and collaborate with GTM teams to create more value in order to gain additional revenue.

Mitigate Churn

Mitigate Churn and Renew More

Predict & reduce churn with a 360° view of every customer. Increase customer satisfaction.


By Forrester, The revenue impact from a 10% improvement in a company’s customer experience score can translate into more than $1 billion.


Transform and deliver more value at every touch point

Track the customer journey across all touchpoints, and get the full visibility of customer onboarding, adoption, engagement, and sentiment. Use lifecycle automation to deliver the right experiences and increase retention and loyalty.

  • Onboarding & Product Adoption

    Connect any number of engagement tools to react faster to customer demand. Centralize the customer data in one place and focus on revenue generation.

  • Customer Experience and Expansion

    Streamline and facilitate your processes and workflows of any complexity. Automate the routine operations and focus on managing the acquisition results.

  • Mitigate Churn & Improve Renewals

    Get real-time insights about your customer demand and intent. Apply confident insights to your strategy and renew more deals.


Unified Customer Profile

Connect many fragmented contact profiles into a single customer view. Create a unified view of your customer and see the whole engagement and purchase history.

Conversion Optimization

Analyze the audience and identify the segment needs to optimize your conversion. Increase the efficiency of your campaigns.

Lead Score Models

Use lead sore models to optimize the buyer journey. Automatically run engagement, sentiment, and intent analysis to define the next best action.


Why invest in Customer SuccessOps?

Customer SuccessOps is critical to any business as it directly impacts revenue and growth. It requires a lot of effort and coordination from the customer-centric teams within an organization; thus, it is not a simple task. Put It Forward Customer Lifecycle Automation helps provide the best customer experience and control the customer lifecycle at scale. Grow the number of renewals and build high customer loyalty.

Risk Mitigation

50%

increased customer expansion

Risk Mitigation

2X

reduced time to renewal

Integration Platform

90%

increased customer satisfaction